Last Updated: June 2026
At Zyron Fashion, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return, exchange, or refund according to the terms below.
Return Eligibility
To be eligible for a return:
- The return request must be initiated within 7 days of delivery.
- The product must be unused, unwashed, and in its original condition.
- Original tags, packaging, invoices, and accessories must be intact.
- Products showing signs of wear, damage, or alteration will not be eligible for return or exchange.
Non-Returnable Items
The following items are not eligible for return:
- Products purchased during clearance or special sale events (unless damaged or defective).
- Gift cards or promotional items.
- Products damaged due to misuse, improper handling, or normal wear and tear.
Exchange Policy
We offer exchanges for:
- Incorrect size received
- Damaged product received
- Defective product received
- Wrong product delivered
Exchange requests must be submitted within 7 days of delivery.
Refund Policy
Refunds will be processed only after the returned product passes our quality inspection.
Once approved:
- Online prepaid orders will be refunded to the original payment method.
- Refunds are generally processed within 5–10 business days after approval.
- Depending on your bank or payment provider, additional processing time may apply.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Contact us within 48 hours of delivery.
- Share clear photos of the product and packaging.
- Our support team will review the request and provide a resolution.
Return Process
To initiate a return or exchange:
- Email us at zyronfashions@gmail.com
- Mention your Order ID and reason for return.
- Attach photos if the item is damaged or incorrect.
- Our support team will guide you through the return process.
Cancellation Policy
- Orders may be cancelled before shipment.
- Once an order has been shipped, cancellation requests cannot be accepted.
- If cancelled before shipment, the full amount will be refunded.
Shipping Charges
- Original shipping charges (if any) are non-refundable.
- Return shipping may be borne by the customer unless the return is due to a damaged, defective, or incorrect product.
Contact Us
For return, exchange, or refund-related queries:
Zyron Fashion
Email: zyronfashions@gmail.com
Website: https://zyronfashion.com
We are committed to providing a smooth shopping experience and resolving customer concerns fairly and promptly.